Bank of the Philippine Islands Just Made It Significantly More Difficult for Overseas Filipinos (OFWs) to Use their BPI Online Banking System

UPDATE: BPI finally added my US phone number to their system and I can use their online banking system now without any problems. It took several weeks of waiting.

I’ve been a loyal BPI customer since I first opened a savings account with them in 2005. I love their service and their online banking system. It’s easy to pay bills online and connect your savings, checking, and credit card accounts together.

Although I’ve been in the US for the past 4 years, I continue to use my BPI account for remittances–sending money to family, funding my investment accounts, saving some money, and paying online bills and subscriptions. I also use my BPI credit card every now and then for transactions in the US and when I travel around the world.

Towards the end of 2018, they announced the transition from BPIExpressOnline.com to Online.BPI.com.ph. The new website features a sleek new design and a more minimalist, elegant design.

Right now, that’s all the good I could say about this new service. You see, BPI just made it significantly more difficult for Overseas Filipinos to use their online banking system. Here’s why.

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